The narrative in my film

I found that the narrative for my film was not very clear, the audience struggled to follow it and often got confused with who was who. This is something that I would change if I was to create my film again. I was following todorvs theory of narrative for the making of my film. The film started with an equilbrium, this was were Lily starts college and meets a boy, there was then a disruption this is were Lily finds out Leon has a girlfriend. After this there is a new equilbrium that is formed, this is were Lily and her best friend Jay become a couple. I thought that this one of the best parts of the narrative, I just needed to make it clearer who the characters were at the begining of the film.